1. What Are Cookies?
Cookies are small text files placed on your computer, smartphone, or browser when visiting online stores. Cookies allow https://heliummining.org/ to recognize your device, remember shopping cart items, secure user login sessions, and optimize web performance.
2. Kinds of Cookies We Deploy
Helium Mining uses first-party cookies and browser storage, and loads selected third-party services that may set their own cookies or use local storage. The categories currently used are:
- Strictly Necessary: WordPress and WooCommerce cookies or equivalent storage used for account authentication, session security, shopping-cart state, checkout, order attribution, and core website operation.
- Functional: Cookies, local storage, or session storage used to remember language choices, interface preferences, dismissed notices, and service-flow progress.
- Security: Security cookies help protect login sessions, detect suspicious activity, and reduce automated abuse.
- Third-Party Support/Chat: Tawk.to live chat is currently loaded to provide customer support. Tawk.to may use cookies or browser storage to operate the widget, maintain a chat session, and remember chat-related preferences.
- Fraud Prevention/reCAPTCHA: Google reCAPTCHA is currently loaded on selected forms to distinguish legitimate submissions from automated abuse. Google may set cookies or use browser storage and receive technical request data when the service loads.
No active analytics tag was detected in the current cookie scan. Analytics is therefore not listed as an active category. If analytics is enabled later, this policy and any required consent controls must be updated before non-essential analytics storage is used.
| Cookie/Provider | Purpose | Type | Duration |
|---|---|---|---|
| WordPress | Authentication, secure account sessions, and administrative access. | Strictly Necessary / Security | Session or configured login period. |
| WooCommerce | Shopping-cart state, checkout session, customer session, and order attribution. | Strictly Necessary | Session or the configured commerce-session period. |
| Language preferences | Remembers the selected site language and related interface preference. | Functional | Session or until the stored preference is cleared. |
| Google reCAPTCHA | Form security, fraud prevention, and automated-abuse detection. | Security / Fraud Prevention | Controlled by Google under its applicable settings and policies. |
| Tawk.to | Customer live-chat support, chat-session continuity, and support communication. | Third-Party Support / Chat | Controlled by Tawk.to or until the user clears the related storage. |
3. Data Duration & Storage Facility
Session cookies and session storage generally expire when the browser session ends, although secure account, cart, and checkout sessions may follow the duration required by WordPress or WooCommerce. Persistent first-party cookies and local-storage entries remain for the period assigned to the relevant feature or until they are cleared. Third-party services such as Tawk.to and Google reCAPTCHA control the duration of their own cookies and storage under their applicable settings and policies.
4. How to Control or Delete Cookies
You can manage, block, or delete cookies and browser storage through your browser settings (Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge). Blocking strictly necessary storage may prevent login, cart, checkout, or other core functions from working. Blocking third-party storage may prevent Tawk.to chat or Google reCAPTCHA-protected forms from operating correctly.
5. Policy Updates & Inquiries
We may update this Cookie Policy periodically to reflect technological or regulatory updates. For inquiries regarding cookie settings, please reach out to our privacy office:
Cookie & Privacy Support
Email: [email protected]